Spice Safaris Trading Terms & Conditions For Booking
Tours, Hotels, Lodges and Camps
Safari Travel: African Safari Travel Terms
and Conditions govern the relationship between you,
the passenger, and us, African Spice Safaris. You agree
to be bound by these Terms and Conditions. They State,
among other things, our cancellation policy and certain
limitations of liability.
terms affect your rights to sue, governing law, forum,
and jurisdiction; please be sure to carefully read these
terms and make sure you understand your rights and obligations
and our rights and obligations. We strongly recommend
you purchase travel protection.
Terms and Conditions, the term “Cost Per Person Land
arrangement ” refers to the sum of the base price for
your program, plus Single Supplement (if applicable),
plus domestic air costs; but does not include any other
items, such as taxes, surcharges, etc. (collectively,
Reservations & Payments
arrangement Tours: A deposit of 20% per person is required
to secure your reservation. To secure reservations on
a safari departing within 90 days, a full payment is
required at the time of booking. Final payment for all
Trips / Excursions / Safaris is due at least 90 days
prior to departure, unless otherwise stated.
Spice Safaris reserves the right to cancel reservations
that are not paid in full at any time after final payment
is due, in which case cancellation charges will apply.
Cost of the Safari state prices per person and are based
on double occupancy.
Please note, our prices include Domestic airline fuel
surcharges and Departure taxes charges. Every effort
has been made to produce pricing information accurately.
African Spice Safaris reserves the right to correct
promotional or pricing errors at any time, or to increase
the Tour Cost in the event of cost increases due to
changes in airfares, currency fluctuations, Park fee
increases, taxes, or fuel surcharges, or other reasons,
unless you pre-paid according to the terms prior to
the cost increase going into effect.
you must cancel your Trip/ Safari, you must do so in
writing. We will not accept cancellations made by Phone.
Cancellation charges will be calculated as of the date
we receive your cancellation. Cancellation charges and
refunds shall be calculated in accordance with these
Terms and Conditions and African Spice Safaris cancellation
applicable refunds will be returned to you in the manner
in which payment was made, and processed within 30 days
of receipt of your cancellation.
Lodges & Camps Cancellation Policy
Hotel/ camps/ Lodges Reservation Bookings are confirmed
upon receipt of a 50% deposit of the quoted reservation
cost. Balance payable in full 45 days prior to arrival
date. Full Payment is required if less than 45 days.
More than 120 days prior to reservation,
the deposit is returned less of bank charges
120 days to 45 days - 20% deposit forfeited
44 days to 31 days - 50% forfeited
Less than 30 days (and no shows) -
you are a no-show, if you cancel your
day tour/ trip or safari after the departure date, or
if you leave a trip already in progress, you will not
receive any refund for any unused portion of your trip.
There is no right to a refund for any unused services.
Changes in the Responsibility clause can be made only
in writing signed by an officer of African Spice Safaris.
Charges shown include the 400 US Dollars administrative
by Credit Cards
can also accept payment by credit card (Visa or Mastercard)
through our secure online payment system. Once your
booking is confirmed & your sales consultant has
emailed you the invoice, you will then receive an email
from African Spice Safaris which will have a link that
directs you to our secure online payment system, where
you can enter your details and process your payment.
credit card company may add their own handling fee for
processing a payment outside your home country. If the
final balance is paid by credit card then a transaction
fee of 5% is added to the amount of the balance to cover
the credit card processing charges. Payment can also
be made by debit card in the same way as credit cards
but the banks in Kenya apply the same transaction fee
for debit cards as for credit cards, so a fee of 5%
is also added for payment of the final balance by debit
cancellations made later than twelve days after booking
are subject to a non-refundable fee of 400 US Dollars
(effective with reservations on or after Jan 1, 2013).
Cancellations made within 12 days after booking will
be subject to the same fee, unless the reason for canceling
given at the time of cancellation is your rejection
of these Terms and Conditions. This fee reflects only
African Spice Safaris costs of administering a reservation.
you make changes to your reservation that affect departure
city, or make changes to your departure date or destination,
it will be treated as a cancellation and the relevant
cancellation charges will apply. Traveler substitutions
are considered reservation cancellations and are subject
to the above cancellation charges. On all ‘Spice’ Safaris,
you have the option to enjoy breakaway travel at the
end of your Safari, subject to flight availability.
option enables you to travel on your own wherever you
choose. You will be responsible for confirming your
international flight back to the U.S. and for your own
transfers to the airport. All arrangements for breakaway
travel must be requested in writing no later than 45
days prior to departure. Confirmation information will
be available approximately 30 days before your departure.
Consult our reservations staff for details.
traveler requests, including Breakaways, preferred air
schedules, and special accommodations, are subject to
availability and are not guaranteed, and charges may
apply. If African Spice Safaris cancels any optional
extension which you have purchased, you will receive
a refund of the amount you paid for the extension.
if you subsequently decide to cancel the base (main)
portion of your trip, cancellation charges will apply.
African Spice Safaris reserves the right to cancel or
shorten a trip without notice, in which event your sole
remedy shall be a prorated refund for any unused portion
of the trip.
trips offer a limited number of single rooms, subject
to availability and hotel space. Single Supplement costs
will only apply up to 3 room's maximum per Safari. Any
additional single room in a group will pay full double
must advise African Spice Safaris in writing, at or
prior to booking, of any physical, emotional or mental
condition which (a) may affect your ability to fully
participate in the trip; (b) may require professional
attention during the trip; or (c) may require the use
of special equipment. If any such condition arises after
the trip is booked, you must advise African Spice Safaris
in writing immediately.
Spice Safaris reserves the right to decline or cancel
your reservation, or to remove you from a trip in progress,
if African Spice Safaris reasonably determines your
condition would adversely affect the health, safety,
or enjoyment of you or of other participants. If African
Spice Safaris removes you from a trip in progress pursuant
to this paragraph, you will not be entitled to any refund
of your Trip Price and African Spice Safaris shall have
no further liability.
African Spice Safaris trips are not wheelchair-accessible,
as wheelchair assistance or accessibility in our safari
destinations cannot be guaranteed. If you require a
wheelchair, you must provide African Spice Safaris with
your requirements in advance and also may need to bring
your own small, collapsible wheelchair.
you are unable to travel without assistance, you must
be accompanied by an able companion. If you have a condition
which requires special equipment or treatment, you must
bring and be responsible for all necessary items related
to your condition. African Spice Safaris cannot accommodate
motorized scooters of any kind. African Spice Safaris
cannot accommodate women past their sixth month of pregnancy
and cannot accommodate service animals.
you have a condition as contemplated herein, you travel
at your own risk. African Spice Safaris is not liable
for any injuries or damages you may suffer relating
to such a condition, including without limitation loss
of special equipment, lack of assistance with or accommodation
of special needs, and unavailability of medical assistance
African Spice Safaris is not responsible for the costs
of any medical treatment you may require during the
trip. Under no circumstances is African Spice Safaris
responsible for the quality of medical care, or lack
thereof, you may receive while on the trip.
hotel accommodations based on twin-bedded rooms with
private bath or showers. Categories assigned to hotels
reflect the opinion of African Spice Safaris.
Your travel agent should arrange international flights
or African Spice Safaris is happy to refer you to our
preferred purveyor of air tickets. All internal African
flights must be purchased through African Spice Safaris.
are urged, to travel with only one medium-size suitcase.
On certain flights within Africa, strict luggage restrictions
apply; details are provided in tour documentation. Luggage
and personal effects are at owner’s risk throughout
The tour programme includes hotel taxes as imposed by
city and state governments, entrance fees to National
Parks and Game Reserves, and airport taxes for intra-country
flights. International airport taxes (from Tanzania
are not included). Please Note: if a group tour comprises
less than 6 guests, African Spice Safaris may provide
local guides in each location in lieu of a African Spice
Safaris escort. Extensions are locally guided.
Not Included in
Quoted Tour Rates
Cost of obtaining passports, visas, travel
insurance, excess baggage charges, items of a personal
nature such as drinks, laundry, communication (calls,
faxes, emails, etc.) international airport departure
tax (to be paid in U.S. dollars or acceptable foreign
currencies), deviations from the tour, and gratuities
to safari directors, tour leaders, drivers, rangers
African Spice Safaris Passenger Protection Plan (or
any travel insurance), which also provides protection
against lost or damaged luggage, is highly recommended.
Check with your travel agent or ask an African Spice
tour rates include planning, handling and operational
charges, based on the current rate of exchange and tariff
as of 1st January 2014. In the event of an increase
in foreign exchange or tariff rates, rates are subject
African Spice Safaris guarantees departure of all group
programmes excepting only cases of force majeure. This
includes any major world event that adversely affects
international travel patterns and circumstances beyond
African Spice Safari’s control.
African Spice Safaris may take photographs or film of
its trips and trip participants, and participant grants
African Spice Safaris express permission to do so and
for African Spice Safaris to use such for promotional
or commercial use.
African Spice Safaris, its employees,
shareholders, officers, directors (collectively “African
Spice Safaris”) does not own or operate any entity which
is to or does provide goods or services for your trip,
including, for example, lodging facilities, transportation
companies, local ground or safari operators, including,
without limitation, various entities which may be affiliated
with African Spice Safaris and/ or which may utilize
the African Spice Safaris name, guides, food and drink
service providers, equipment suppliers, etc.
a result, African Spice Safaris is not responsible for
any negligent or willful act or failure to act of any
person or entity it does not own or control, nor for
any act or inaction of any other third party not under
Without limitation African Spice Safaris is not liable
for any direct, indirect, consequential, or incidental
damage, injury, death, loss, accident, delay, inconvenience
or irregularity of any kind which may be occasioned
by reason of any act or omission beyond its control,
including, without limitation any willful or negligent
act or failure to act or breach of contract or violation
of local law or regulation of any third party such as
an airline, train, hotel, bus, taxi, van, safari operator
or local ground handler whether or not it uses the African
Spice Safaris name, and/ or restaurant which is, to,
or does supply any goods or services for this trip.
African Spice Safaris is not responsible for any loss,
injury, death or inconvenience due to delay or changes
in schedule, overbooking of accommodation, default of
any third party, attacks by animals, sickness, the lack
of appropriate medical care, evacuation to same, if
necessary, weather, strikes, acts of God or government,
acts of terrorism, force majeure, war, quarantine, criminal
activity, or any other cause beyond its control.
Baggage is at owners risk throughout the tour unless
insured. The right is reserved to alter or cancel the
itinerary, at African Spice Safaris sole discretion,
as may be deemed necessary or advisable. African Spice
Safaris reserves the right to decline to accept or retain
any passenger on any of its tours if, in its sole discretion,
it deems retaining any such passenger as being detrimental
to the tour.
the event any passenger is removed from a trip, African
Spice Safaris only obligation is to refund to that person
that portion of the payment allocable to unused services.
Sample airfares are Special/ Promotional Fares and cannot
be combined with any other promotional fares or offers.
All airfares and conditions are subject to change.
All scheduled airline flights are occasionally subject
to overbooking, delay or cancellation. If this occurs,
African Spice Safaris will use its best efforts to assist
clients in finding alternative arrangements. African
Spice Safaris, however, is not responsible for any such
events and the costs associated therewith.
Any and all disputes concerning this contract, our website
or your trip shall be resolved solely and exclusively
by binding arbitration according to the then current
rules of the Kenyan Government in Nairobi Kenya, and
any such arbitration must take place in Nairobi. In
any such arbitration, the substantive law of Kenya will
contents of this Site (logos, information, images, and
other materials) are copyrighted by African Spice Safaris
or other content providers. African Spice Safaris specifically
denies you permission to hyperlink or provide references
to the Site, unless you are allowed to do so under a
separate written agreement with African Spice Safaris.
Spice Safaris bears no responsibility for sites that
provide hyperlinks or references to the Site unless
those sites are operated by African Spice Safaris. You
may not download or display or distribute content from
this Site, except that you may download such content
for your personal use in connection with transacting
business with African Spice Safaris.
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