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Privacy Statement & Security For African Spice Safaris



African Spice Safaris Safaris, Inc. (referred to in this Privacy Statement as "African Spice Safaris") respects your privacy and is committed to protect the personal information that you share with us. Below is our privacy policy that applies to www.africanspicesafaris.com and/ or any Web site (referred to in this Privacy Statement as the "Site") owned, operated, licensed or controlled by African Spice Safaris.


This Site is intended for use by persons who are over 18 years of age. By using this Site or communicating via telephone or otherwise with African Spice Safaris, you are accepting the practices described in this Privacy Policy.




Information and Collection

When you browse the Site and have not registered for any online service from African Spice Safaris, you browse anonymously. Personal Information ("Personal Information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information) is not collected as you browse.


African Spice Safaris does, however, use "cookies," "client variables" and "session variables" to collect information about how the Site and server are used and to recognize you as an African Spice Safaris online service user when you re-enter our Site.


Information, such as the server your computer is logged onto, your browser type, and whether you entered the Site via a Web site or E-mail hyperlink, is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to Web page and E-mail hyperlinks as well as overall Site activity and performance.


When you register for or request any Site service, you may be asked to provide us with Personal Information which is used to enhance your Site experience, expedite communications, allow you to receive electronic/postal mailings from African Spice Safaris, or to be contacted as requested.


Additionally, we may request your upcoming travel plans and the next destination you plan to visit which allows us to further personalize your Site and E-mail messages you may receive to meet your specific needs, as well as make African Spice Safaris product improvements. We may also use this Personal Information in aggregate to generate market research reports.




IP Addresses

African Spice Safaris collects the IP addresses used to access our Site and the dates and times of access. This information is used to analyze trends, administer the Site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.




Registration for Online Products & Services

In order to provide you with a particular Site product or service, we may request that you voluntarily supply us with Personal Information for purposes such as correspondence, Site registration, submitting an application or booking request, placing an order, requesting product descriptions, or participating in Site surveys and/or contests.


If you are known to us as a registered user of a African Spice Safaris Site, we may combine information about your use of Site products or services with certain other online and offline information we have about you as an African Spice Safaris customer as well as information available from external sources in order to customize your Site experience and present you with relevant online and offline communications.




Information Use

We may use Personal Information you have given us with any of our group of companies, including our parent companies and any of our subsidiaries or commonly-owned companies, to for example, provide a service, ensure proper booking, measure consumer interest in our various products and services and inform you about products and services. If you have provided your E-mail address to us or to a company we've partnered with to make their products and services available to you, we may send you E-mail.


These E-mails may be based on Personal Information you provided in your initial transaction with us, in surveys both online and offline, from information that may indicate purchasing preferences and lifestyle, as well as available from external sources. These E-mails come directly from African Spice Safaris. You can opt-out from receiving E-mail from African Spice Safaris as described below in the section, "Declining E-mail."


When we send you E-mail, we may use your E-mail address to identify information about your receipt of the E-mail, including whether the communication was opened, how many times it was viewed and whether you clicked on an embedded hyperlink to reach a particular product or service. This information is used to measure response rates to E-mail communications as well as enhance your Site experience.


African Spice Safaris does not provide your Personal Information to our business partners. However, we may send you offers on behalf of our business partners. If you take advantage of an offer from a African Spice Safaris business partner and become their customer, they may independently wish to send E-Mails to you.


In this case, you will need to inform them separately if you wish to decline receiving future E-mails from them. We may share Personal Information with law enforcement agencies in the event of a criminal investigation or suspected illegal activity.





When you enter a contest or other promotional feature on the Site, we may ask for your Personal Information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose the required information.




Online Surveys

We value opinions and comments from African Spice Safaris customers, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you.


Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve African Spice Safaris products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.




Message Boards

Users of Site Message Boards agree not to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of any individual's privacy or otherwise in violation of any law.


Users agree not to post any copyrighted material unless they are the owners of the copyright. Users remain solely responsible for the content of their messages, and agree to indemnify and hold African Spice Safaris harmless with respect to any claim based upon the transmission of their message(s).


As a user of a Message Board, in the event of a complaint or legal action arising from any posted message, African Spice Safaris reserves the right to reveal your identity (or any other information about you in our hands). African Spice Safaris does not vouch for or warrant the accuracy, completeness or usefulness of any message, and is not responsible for the contents of any message.


The messages posted express the views of the author of the message and not necessarily the views of African Spice Safaris. As a user of a Message Board: (a) you automatically grant to African Spice Safaris (or warrant that the owner thereof has granted to African Spice Safaris), a nonexclusive, royalty-free license to use, modify, copy, distribute, transmit, publicly display, publicly perform, publish, adapt, create derivative works of, transfer or sell any such content, for any purpose whatsoever, including, without limitation, a commercial purpose, without any compensation to you; and (b) you agree that you will not publish, submit, or display such content to or on any other commercial travel-related web-site or on-line service without African Spice Safaris's prior written consent, which consent may be withheld by African Spice Safaris in its discretion.


African Spice Safaris reserves the right to edit or delete messages prior to their appearance on the Site. Any user who feels that a posted message is objectionable is encouraged to contact African Spice Safaris immediately by E-mail at info@africanspicesafaris.com




Declining e-mail

African Spice Safaris provides customers with a means to decline receiving E-mail. At any time, you may request to discontinue receiving E-mail from African Spice Safaris by following the opt-out instructions included within any African Spice Safaris E-mail and informing us of your preference.





This Site is not used to knowingly solicit Personal Information from or market to children under the age of 13. This Site is intended for use by persons who are over 18 years of age.




Customer information

If you would like information about your account, you believe that African Spice Safaris has not complied with this Privacy Policy with respect to your Personal Information, or you have other related inquiries or concerns, you may write to: African Spice Safaris attention: Marketing, P.O. Box 32686-00600 Nairobi kenya.


In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the African Spice Safaris Privacy Policy has not been complied with. African Spice Safaris will investigate your inquiry or concern promptly.




Linked Internet Sites

You should be aware that other Internet sites to which you link to from this Site may contain privacy provisions that differ from the provisions of our Privacy Statement. African Spice Safaris is not responsible for the privacy practices or content of other such sites.


We encourage Site users to be aware when they leave the Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.



Contact Details

African Spice Safaris

Booking Office Tel: + 254 (0) 20 2437871

Mobile : 0721-242-711

Email: info@africanspicesafaris.com






kenya association of Tour operators

Concerned About the Security of Your Booking and Your Own Safety While on Safari?
We fully appreciate your concerns when it comes to booking a safari in Africa and you can rest be assured that your financial security when making a reservation and your own personal safety while on safari is our highest priority.


African Spice Safaris is a member of the Kenya Association of Tour Operators bonding scheme, backed by a leading insurance company, to ensure your payments are fully protected if a bonded KATO member ceases trading.

African Spice Safaris

New Muthaiga-Nairobi

Post Office Box

31132 - 00600

Email Address


Business Telephone

+ 254 - (0) - 721242711 | + 254 - 20 - 2437871

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