Privacy Statement & Security For African Spice Safaris

African Spice Safaris Safaris, Inc. (referred to in this Privacy Statement as “African Spice Safaris”) respects your privacy and is committed to protecting the personal information that you share with us. Below is our privacy policy that applies to www.africanspicesafaris.com and/ or any Web site (referred to in this Privacy Statement as the “Site”) owned, operated, licensed, or controlled by African Spice Safaris.

This Site is intended for use by persons who are over 18 years of age. By using this Site or communicating via telephone or otherwise with African Spice Safaris, you are accepting the practices described in this Privacy Policy.


Information and Collection

When you browse the Site and have not registered for any online service from African Spice Safaris, you browse anonymously. Personal Information (“Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information) is not collected as you browse.

African Spice Safaris does, however, use “cookies,” “client variables” and “session variables” to collect information about how the Site and server are used and to recognize you as an African Spice Safaris online service user when you re-enter our Site.

Information, such as the server your computer is logged onto, your browser type, and whether you entered the Site via a Web site or E-mail hyperlink, is collected and tracked in aggregate. This information is used to measure response rates to Web pages and E-mail hyperlinks as well as overall Site activity and performance.

When you register for or request any Site service, you may be asked to provide us with Personal Information which is used to enhance your Site experience, expedite communications, and allow you to receive electronic/postal mailings from African Spice Safaris, or be contacted as requested.

Additionally, we may request your upcoming travel plans and the next destination you plan to visit which allows us to further personalize your Site and E-mail messages you may receive to meet your specific needs, as well as make African Spice Safaris product improvements. We may also use this Personal Information in aggregate to generate market research reports.


IP Addresses

African Spice Safaris collects the IP addresses used to access our Site and the dates and times of access. This information is used to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.


Registration for Online Products & Services

In order to provide you with a particular Site product or service, we may request that you voluntarily supply us with Personal Information for purposes such as correspondence, Site registration, submitting an application or booking request, placing an order, requesting product descriptions, or participating in Site surveys and/or contests.

If you are known to us as a registered user of an African Spice Safaris Site, we may combine information about your use of Site products or services with certain other online and offline information we have about you as an African Spice Safaris customer as well as information available from external sources to customize your Site experience and present you with relevant online and offline communications.


Information Use

We may use Personal Information you have given us with any of our group of companies, including our parent companies and any of our subsidiaries or commonly-owned companies, to, for example, provide a service, ensure proper booking, measure consumer interest in our various products and services and inform you about products and services. If you have provided your E-mail address to us or to a company we’ve partnered with to make their products and services available to you, we may send you an e-mail.

These E-mails may be based on Personal Information you provided in your initial transaction with us, in surveys both online and offline, from information that may indicate purchasing preferences and lifestyle, as well as available from external sources. These E-mails come directly from African Spice Safaris. You can opt out of receiving an E-mail from African Spice Safaris as described below in the section, “Declining E-mail.”

When we send you an e-mail, we may use your E-mail address to identify information about your receipt of the E-mail, including whether the communication was opened, how many times it was viewed, and whether you clicked on an embedded hyperlink to reach a particular product or service. This information is used to measure response rates to E-mail communications as well as enhance your Site experience.

African Spice Safaris does not provide your Personal Information to our business partners. However, we may send you offers on behalf of our business partners. If you take advantage of an offer from an African Spice Safaris business partner and become their customer, they may independently wish to send E-Mails to you.

In this case, you will need to inform them separately if you wish to decline to receive future E-mails from them. We may share Personal Information with law enforcement agencies in the event of a criminal investigation or suspected illegal activity.


Contests

When you enter a contest or other promotional feature on the Site, we may ask for your Personal Information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you, therefore, have a choice whether or not to disclose the required information.


Online Surveys

We value opinions and comments from African Spice Safaris customers, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you.

Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve African Spice Safaris products and services. Participation in these surveys is completely voluntary and you, therefore, have a choice whether or not to disclose the required information.


Message Boards

Users of Site Message Boards agree not to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of any individual’s privacy, or otherwise in violation of any law.

Users agree not to post any copyrighted material unless they are the owners of the copyright. Users remain solely responsible for the content of their messages and agree to indemnify and hold African Spice Safaris harmless concerning any claim based upon the transmission of their message (s).

As a user of a Message Board, in the event of a complaint or legal action arising from any posted message, African Spice Safaris reserves the right to reveal your identity (or any other information about you in our hands). African Spice Safaris does not vouch for or warrant the accuracy, completeness, or usefulness of any message, and is not responsible for the contents of any message.

The messages posted express the views of the author of the message and not necessarily the views of African Spice Safaris. As a user of a Message Board:

(a) you automatically grant to African Spice Safaris (or warrant that the owner thereof has granted to African Spice Safaris), a nonexclusive, royalty-free license to use, modify, copy, distribute, transmit, publicly display, publicly perform, publish, adapt, create derivative works of, transfer or sell any such content, for any purpose whatsoever, including, without limitation, a commercial purpose, without any compensation to you; and

(b) you agree that you will not publish, submit, or display such content to or on any other commercial travel-related website or online service without African Spice Safaris’s prior written consent, which consent may be withheld by African Spice Safaris at its discretion.

African Spice Safaris reserves the right to edit or delete messages before their appearance on the Site. Any user who feels that a posted message is objectionable is encouraged to contact African Spice Safaris immediately by E-mail at info@africanspicesafaris.com.


Declining e-mail

African Spice Safaris provides customers with a means to decline receiving E-mail. At any time, you may request to discontinue receiving an E-mail from African Spice Safaris by following the opt-out instructions included within any African Spice Safaris E-mail and informing us of your preference.


Children

This Site is not used to knowingly solicit Personal Information from or market to children under the age of 13. This Site is intended for use by persons who are over 18 years of age.


Customer information

If you would like information that has not complied with this Privacy Policy concerning your Personal Information, or you have other related inquiries or concerns, you may write to African Spice Safaris attention: Marketing, P.O. Box 32686-00600 Nairobi Kenya.

In your letter, please describe in as much detail as possible the nature of your inquiry or how you believe that the African Spice Safaris Privacy Policy has not been complied with. African Spice Safaris will investigate your inquiry or concern promptly.


Linked Internet Sites

You should be aware that other Internet sites to which you link from this Site may contain privacy provisions that differ from the provisions of our Privacy Statement. African Spice Safaris is not responsible for the privacy practices or content of other such sites.

We encourage Site users to be aware when they leave the Site and to read the privacy statements of every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.


Notice and Procedure for making claims of Copyright or Intellectual Property Infringement

African Spice Safaris respects the intellectual property of others, and we ask our users to do the same. It is our policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act.

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide African Spice Safaris Copyright Agent with the following information:

a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

b. a description of the copyrighted work or other intellectual property that you claim has been infringed;

c. a description of where the material that you claim is infringing is located on the site;

d. your address, telephone number, and email address;

e. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

f. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

African Spice Safaris Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail:
Copyright Agent
c/o African Spice Safaris
Coffee Garden Drive Muthaiga,
P.O. Box:  31132 – 00600 Nairobi, Kenya
By phone: +254 – 20 – 721-242-711
Whatsapp: +254 – 20 -721-242-711
By email: info@africanspicesafaris.com

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